注文した３Dプリントパーツのうち、３品種が抜けていた。 There are things which were not delivered. Item Material Quantity Amount 495268 - scall Alumide 1 $6.67 495269 - scall White Strong & Flexible 5 $28.20 495271 - artbirdwire08 White Strong & Flexible 1 $4.54 The above-mentioned things have not arrived. When does it arrive? 最後に単数形になってしまっているが、伝わるか？ 英語に強い方の突っ込み求む ぶっきらぼうな私のメールに、非常に丁寧に以下のメールが返ってきた。 We're really sorry to let you know that there was a problem with your recent order. These design(s) could not be 3D printed in the material selected:
scall in Alumide Reason: Thin walls Additional information: wires <1.3mm scall in White Strong & Flexible Reason: Thin walls Additional information: Min wire thickness should be at least 1mm artbirdwire08 in White Strong & Flexible Reason: Thin walls Additional information: Min wall thickness should be at least 0,7mm Please take a look at the attached images for further explanation. We've highlighted a few areas that will cause issues when printing.
Given the nature of 3D printing (converting digital files into physical products), every now and then we catch designs that will be too fragile to create in certain materials. Though we do our best to defy the laws of physics and try to find these issues as early as possible, some are only found during the manufacturing process.
We have credited your account, which you can use to purchase anything on Shapeways. If you do not wish to order anything else at this time, please let us know and we will arrange a refund.